Cemetery & Funeral Professionals:

Gary O'Sullivan, CCFE, Knows Your Profession!

Whether you sell pre-need, manage those who do, or lead a cemetery, funeral home, or combination business — the challenges you face every day are different than those in any other type of business.

I know the Cemetery & Funeral profession.

In 1971, right out of high school at the age of 18, I started selling cemetery property door-to-door. Since then — in a career spanning nearly five decades — I have served the profession in many capacities. From being a sales manager, regional manager, and Senior VP of Sales for a public company, to being responsible for helping companies design and drive their desired culture.

Whenever I work with members of the Cemetery & Funeral profession — delivering keynotes, consulting for companies, providing one-on-one coaching for leaders, providing training in seminars and workshops — the principles and techniques I share are shaped by the prism that is my experience in the profession.

Meet Gary

I am a senior-level executive with proven success in strategic planning, development, management and leadership of operational initiatives in sales and marketing. An accomplished platform speaker, teacher and motivator. I have a unique way of creating synergistic alignment of personal and corporate values and personal accountability.

GO Virtual!

Sometimes it's difficult or costly to schedule live engagements. Using your choice of no– or low-cost technology platforms, you and your staff can have a live experience, virtually anywhere! All that's needed is an internet connection and a connected devise – whether it's a smartphone, tablet, laptop, desktop, smart TV or big screen!

Read about GOing Virtual

Shop

The store offers a variety of products to help you build your business. Whether it's books, audio, video or e-books you're looking for. It's here.

The Culture You Create—Or Allow—Will Make or Break You

Here’s the truth: every company has a culture. Whether you’ve built it intentionally—or it’s just happened—there’s a culture in place. Your company’s culture is created either by design or default. When a company clearly defines its values and beliefs, it sets the standard for what behaviors are expected. Values guide decisions, shape interactions, and unify teams around a shared purpose. Culture is always at work, even when you can’t see it. Because in the end, culture is an invisible force, only seen in behavior.Read

Check this I.D. When Interviewing Candidates

When interviewing a prospective hire, be sure and check his or her I.D. No, this video is NOT about asking for a candidate's driver's license, social security card, or college transcript. It's about determining the CHARACTER of the person. In this video, I'll tell you what the "I" and "D" stand for and why they are independent and interdependent. I'll also explain the dangers of having the wrong balance of "I" and "D".Watch

3 things you must be if you want to succeed in sales

Have you ever wondered why some people do better in sales than others? What I've learned over the course of nearly 5 decades in direct sales is that there are three things salespeople must be if they want to have consistent or above-average sales. In this short video, I'll explain these three things and their impact on your ability to have more control over your future in direct sales.Watch

Don't take our word for it...

Robert Fells

I have known Gary O’Sullivan for many years. In all my dealings with him I have found him to be a person of the highest professional character and personal integrity. His dedication and commitment to our profession is unwavering, and… Read the full testimonial “Robert Fells”

Robert Fells

External Chief Operating Office

ICFA

Kevin Daniels

Gary O’Sullivan operates with a foundation of complete integrity and has the ability to help you transform the culture of your company to improve relationships and performance.

Kevin Daniels

Past President

ICCFA

Janet Rosman

Gary truly gets to know our business as his own which helps make him a true inspiration.

Janet Rosman

Sales and Marketing Manager

Quiet Places

Richard F. “Dick” Perl

Nobody but nobody does it better than Gary O’Sullivan. As a platform speaker and trainer myself, I am very critical of those who do this for a living. Without a doubt Mr. O is the BEST of the BEST. When… Read the full testimonial “Richard F. “Dick” Perl”

Richard F. “Dick” Perl

Past President

Southern Cemetery and Funeral Association

Jeff Kidwiler

Gary has been a part of my success not just from consulting, sales training, public speaking and leadership development – He has helped me be successful on a daily basis as a result of his “Life” coaching which is a… Read the full testimonial “Jeff Kidwiler”

Jeff Kidwiler, CCE

President

Blackstone Memorials

Marla J. Noel

Gary O’Sullivan is the consummate professional…. I have a vision of Fairhaven being so superior in customer service… The process has been a challenge… Gary understood, and helped to improve the process. We have enjoyed working with Gary, although he… Read the full testimonial “Marla J. Noel”

Marla J. Noel

Former President

Fairhaven Memorial Park and Mortuary

Read more testimonials

The Power to Prospect

This keynote presentation helps salespeople avoid the destructive emotions that can cloud their thinking, disrupt their routines, and weaken their motivation.

Requirements for a Strong Culture

Organizational culture is either formed by design or by default. Understanding the critical aspects that are required to create a strong and positive culture is the first step in changing your organization.

The Three Cs of Effective Leadership

There are many things people need from their leaders, but there are three foundational principles that determine leadership effectiveness. This keynote presentation helps leaders put those principles to work.