Successful organizations are the ones that continually improve. They continually get better at what they do. And so do their people.
Successful organizations and the people in them have to be a whole lot better than their competition to thrive and maintain their market positions.
But getting a whole lot better doesn’t have to happen all at once.
When I work with sales managers, I talk to them about how to make their people a little bit better. You see, not everyone believes they can get a whole lot better. But just about everybody believes they can be a little bit better. And to get better, you have to believe you can.
Small, incremental improvements are not only very doable but also very sustainable. And, over time, as people get a little bit better at a lot of little things, they become significantly better.
Think about the people in your organization who need to get a little bit better at the skills required in the fulfillment of their job responsibilities. And then focus your development processes and your training and your coaching on helping them get a little bit better. The results over time may astound you.
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