Like many of you, I buy a lot of stuff — including electronics equipment — online. But I’ll still go to bricks & mortar stores from time to time, including my local Best Buy. I know that anything I can find inside a Best Buy store (and then some) can be bought online. Yet I still venture out and visit those stores. Why? And what does this have to do with your business? Watch this video for the answers.
As you start watching this short video, you’ll probably be wondering, “Why in the world are we looking at vegetables?” The answer is that for one business I visited recently, vegetables — or rather, something special about these particular vegetables — are major ingredients in its success.
Business is built on relationships.
The great Zig Zigler is famous for reminding us that people don’t buy from you because of what you say; people buy from you because of what you say that they believe. And that belief comes from you building trust.
Watch this short video for some of my thoughts on the importance of trust.
Successful organizations are the ones that continually improve. They continually get better at what they do. And so do their people.
Successful organizations and the people in them have to be a whole lot better than their competition to thrive and maintain their market positions.
But getting a whole lot better doesn’t have to happen all at once.
Small, incremental improvements are not only very doable but also very sustainable. And, over time, as people get a little bit better at a lot of little things, they become significantly better.
In this this short video I talk about the power of incremental improvement, and I encourage you to think about how to apply this principle in your organization.
In this video I’m speaking to you from South America, where I’m about to deliver a talk to an audience of non English speakers. They speak Portuguese; I speak southern English. But we have an interpreter, so things should be fine. You see, language barriers have relatively easy solutions; communication barriers — not so much. If you’re a leader in your company, you know you have to be constantly attentive to how effectively people in your company are communicating.
No matter how much I fly, I’m always amazed at the process. And the process usually works pretty well! You know why? Because the members of the flight crew — people who may have never met before — come together and, in a matter of moments, start working together as a team. Why? Because they have a common vision of exactly what needs to happen. In this short video, I urge you to think about your people — and what you can do to get them to come together as a team.
Attitudes can change faster than the weather. Do you ever think about how quickly your attitude changes? As leaders, we have to be on guard. Because how we think determines how we behave. In this short video, I encourage you to always be aware of — and in charge of — your attitude.
As a sales manager, have you ever been guilty of letting people hang on too long? Learn the signs of when it’s time for people to go.
Have you defined what your company’s values are? What is it important? Values influence how people behave. Therefore, you want to hire people who have like values so they will fit in your company. To hear more about this critical aspect, listen to my insights on the topic.
Is the working environment inside your company one that draws people to your organization? Listen as I share my insights on the importance of having a great working environment.